Skip to content
  • Home
  • Journalists
    • Headlines
  • Community
    • Businesses
    • Jobs
    • Learning
    • Marketplace
  • Store
(@)

‘Training My Replacement’: Inside a Call Center Worker’s Battle With A.I.

To many people, chatbots and other technology feel like a ticking time bomb, sure to explode their work. But to some, the threat is already here.

Emma Goldberg
Author: Emma Goldberg

Written by

Emma Goldberg

in

Careers and Professions, Customer Relations, Labor and Jobs, Layoffs and Job Reductions, Telephones and Telecommunications
←How Can Employers Better Support Workers With Disabilities?
L.A. by Subway→

More posts

  • Protesters, leaders push back against DHS over Newark detention facility conditions

  • Goldman and Lander spar hard over Israel

  • Snowflake climbs after Q1 results top expectations, guidance gets a boost

  • Synopsys drops despite better than expected Q2 results, big boost to full-year guidance

About Us


Support Us

Trademark & Copyright 1998 – 2025 · MOSAEC

  • Facebook
  • Instagram
  • LinkedIn
  • YouTube