New York grapples with kinks in $1B Medicaid system

This post was originally published on Politico.

New York's Department of Health is working out kinks in its Medicaid management system.

WORKING OUT THE KINKS: New York’s Department of Health began transitioning more than 147,000 Medicaid and Medicare Savings Program enrollees to an upgraded case management system about a year ago.

Since then, state officials say only a third of them have been able to automatically renew their coverage without assistance.

The shift is part of a $1.1 billion contract aimed at creating an automated system for Medicaid enrollees to receive real-time determinations on their eligibility for the two programs. While the new system is intended to create a seamless enrollment process, for many consumers it’s been riddled with challenges.

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