AI hoaxes are deceiving 911 dispatchers, and they’re only getting harder to detect

A dispatcher with Anne Arundel County Fire Department answers a 911 emergency call from their department dispatch center in Glen Burnie, Md., in 2020. 911 dispatchers have long dealt with swatting calls, where callers report a bomb threat, mass shooting or some other kind of life-threatening emergency with the intention of initiating a massive emergency response. Now, AI-generated voice calls are posing a new challenge.

Swatters are increasingly using AI technology that creates synthetic voices or sound effects to generate remarkably believable fake emergency calls to law enforcement.

(Image credit: Alex Edelman/AFP via Getty Images)

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Source: NPR.

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Jaclyn Diaz

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