In-Air Emergencies Can Cause Lasting Trauma

In-Air Emergencies Can Cause Lasting Trauma

Extreme turbulence, a blown-out door, an engine on fire: For passengers and crew members who have experienced in-air emergencies, the pain endures.
Southwest Airlines Makes Changes, but They Haven’t Been Enough

Southwest Airlines Makes Changes, but They Haven’t Been Enough

For decades, the company made money even as other airlines stumbled and went bankrupt. But the carrier has struggled to adapt to changes in air travel.