4 Ways Readers Fought the Travel Industry and Won After a Travel Problem

4 Ways Readers Fought the Travel Industry and Won After a Travel Problem

You don’t always need professional help to make things right after a travel snafu. Here are four ways readers got refunds and resolutions on their own.
Airlines and Senators Battle Over Added Fees for Checked Bags and Seating

Airlines and Senators Battle Over Added Fees for Checked Bags and Seating

At a congressional hearing on Wednesday, senators framed the tacked-on fees for passenger seats or bags as akin to extortion. Airline executives pushed back, saying they gave customers options.