Airlines and Senators Battle Over Added Fees for Checked Bags and Seating

Airlines and Senators Battle Over Added Fees for Checked Bags and Seating

At a congressional hearing on Wednesday, senators framed the tacked-on fees for passenger seats or bags as akin to extortion. Airline executives pushed back, saying they gave customers options.
Southwest Airlines Makes Changes, but They Haven’t Been Enough

Southwest Airlines Makes Changes, but They Haven’t Been Enough

For decades, the company made money even as other airlines stumbled and went bankrupt. But the carrier has struggled to adapt to changes in air travel.