Delta’s chief executive, Ed Bastian, said the airline would make “modifications” after announcing changes to its frequent flier program that angered many of its most loyal customers.
Category: Frequent Flier Programs
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The Risks of ‘Skiplagging’
Booking a flight with a layover in the city that’s the real destination for the traveler can net big bargains, but airlines prohibit the practice.
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How Travelers Can Navigate Flight Cancellations and Delays
Advocating for yourself after an airline delay or cancellation can be challenging and confusing. Here’s how to best achieve the result you want — or at least get you where you want to go.
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Airport Lounges: How You Can Get Inside
Originally popular as respites for elite or frequent fliers, lounges are filling up as more passengers have access to them. But with terminals packed, they’re still havens.
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Southwest’s Meltdown Could Cost It Up to $800 Million
The New York Times – Travel:The airline has not said how much it might have to spend to reimburse customers and upgrade its technology systems.
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Want to Hold Onto Elite Status With Your Airline? It’s Going to Cost You.
The New York Times – Travel:There was a moment at the height of the pandemic when rewards programs were lowering the velvet rope for more than the privileged few. But it’s time to prepare for the ‘great reset’ in elite status.
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The Democratization of Airport Lounges
The New York Times – Frugal Traveler:No longer just for the flying elite, these havens from chaos are easier to get into now, with the crowds to prove it.
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Earning Frequent Flier Miles Gets Harder and Easier
The New York Times – Frugal Traveler:Earning airline status gets both harder and easier as airlines retool their loyalty programs.