Stranded in the CrowdStrike Meltdown: ‘No Hotel, No Food, No Assistance’
Posted inAirlines and Airplanes Aviation Accidents, Safety and Disasters Computer Network Outages CrowdStrike Inc Customer Relations Delays (Transportation) Delta Air Lines Inc Frequent Flier Programs Travel and Vacations United Airlines

Stranded in the CrowdStrike Meltdown: ‘No Hotel, No Food, No Assistance’

Airlines pledged assistance, refunds and reimbursements to passengers whose travel had been disrupted by this summer’s software outage. Instead, passengers told us, they were on their own.
Now Arriving at an Airport Lounge Near You: Peloton Bikes, Nap Pods and Caviar Service
Posted inBush, George, Intercontinental Airport Capital One Financial Corporation Caviar Content Type: Service Credit Cards Customer Loyalty Programs Dallas-Fort Worth International Airport Frequent Flier Programs JPMorgan Chase & Company Las Vegas (Nev) Logan International Airport (Boston, Mass) Los Angeles (Calif) Stations and Terminals (Passenger) Travel and Vacations

Now Arriving at an Airport Lounge Near You: Peloton Bikes, Nap Pods and Caviar Service

In recent months, a handful of exclusive credit card lounges have opened in airports in the United States. More are coming this year.
Battle Over Travel Rewards as Delta and Others Rethink Loyalty Programs
Posted inBastian, Edward H Breeze Airways Content Type: Service Credit Cards Delta Air Lines Inc Expedia Inc Frequent Flier Programs Frontier Airlines Inc JetBlue Airways Corporation Spirit Airlines Travel and Vacations United Airlines

Battle Over Travel Rewards as Delta and Others Rethink Loyalty Programs

Delta Air Lines reversed course on some changes to its SkyMiles program, but across the travel industry, loyalty programs, which now rely more on credit card spending than miles flown, are in flux.