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A Couple on a Cruise Was Wait-Listed for an Excursion, Yet Charged $800
Posted inBaja California (Mexico) Content Type: Service Credit Cards Cruises Customer Relations Holland America Line Travel and Vacations

A Couple on a Cruise Was Wait-Listed for an Excursion, Yet Charged $800

After our columnist inquired about a surprise bill for a whale-watching outing, Holland America changed the way it handles passengers wait-listed for excursions.
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Posted by By Seth Kugel
Standby Cruising: A New Option for Bargain Seekers
Posted inBudget Travel Cruises Holland America Line Prices (Fares, Fees and Rates) Travel and Vacations

Standby Cruising: A New Option for Bargain Seekers

Are you a flexible traveler? Holland America’s standby cruises may be for you. The cost: $49 a day, excluding fees, taxes and extras. The catch: It might be a hair-raising, last-minute scramble.
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Posted by By Elaine Glusac
Experts Worry as Facial Recognition Comes to Airports and Cruises
Posted inAmusement and Theme Parks Biometrics Carnival Cruise Lines Cruises Customs and Border Protection (US) Facial Recognition Software Holland America Line Surveillance of Citizens by Government Travel and Vacations

Experts Worry as Facial Recognition Comes to Airports and Cruises

Facial recognition software is speeding up check-in at airports, cruise ships and theme parks, but experts worry about risks to security and privacy.
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Posted by By Julie Weed

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