British Airways Destroyed Our Guitar and Won’t Pay Up
Posted inAirlines and Airplanes British Airways PLC Content Type: Service Customer Relations Guitars Heathrow Airport (London, England) Lost and Found Property Luggage and Packing Pop and Rock Music Travel and Vacations

British Airways Destroyed Our Guitar and Won’t Pay Up

Two guitars belonging to a gospel band were lost on a flight from London to Paris. One arrived late, the other ended up ruined, but the airline won’t pay for the group’s tour rentals or the ruined instrument.
Travel 2025: New Lounges and Elite Cabins Aim to Win Over Air Passengers
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Travel 2025: New Lounges and Elite Cabins Aim to Win Over Air Passengers

Airlines hope to meet the traveler demand for premium flying, whether by offering more roomier seats in economy or upgrading higher-tier classes.
4 Ways Readers Fought the Travel Industry and Won After a Travel Problem
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4 Ways Readers Fought the Travel Industry and Won After a Travel Problem

You don’t always need professional help to make things right after a travel snafu. Here are four ways readers got refunds and resolutions on their own.