Macy’s Inc – Page 8

Powered by A.I., Company Aims to Make Selling Easier for Retailers

Lily AI matches online shoppers to the merchandise they’re looking for based on colloquial search terms, a welcome change for companies like Bloomingdale’s.

By Teri Agins

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U.S. Consumers Are Showing Signs of Stress, Retailers Say

Consumer spending remains resilient, but retailers’ latest earnings offered a glimpse into worrying shifts in shopping habits.

By Jordyn Holman

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Macy’s Says Tony Spring Will Succeed Jeff Gennette as C.E.O.

Tony Spring, who runs Bloomingdale’s, will replace Jeff Gennette as C.E.O. in February. Mr. Gennette has led the chain since 2017.

By Jordyn Holman

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Retailers Lay Out a Downbeat Outlook as Inflation Squeezes Low-Income Shoppers

Despite better-than-expected earnings, retail executives predict that any sales growth will be much smaller than in years past.

By Jordyn Holman