National Funeral Directors Assn

Funeral Homes Are Forced to Innovate as Consumer Preferences Shift

As cremation rates rise and consumer preferences shift, funeral homes are innovating in surprisingly unconventional ways so they don’t die out.

By Susan Shain

Consumer Federation of America Consumer Protection Content Type: Service Federal Trade Commission Funerals and Memorials National Funeral Directors Assn Personal Finances Prices (Fares, Fees and Rates)

F.T.C. Warns Dozens of Funeral Homes to Provide Accurate Costs to Callers

The agency said an “undercover phone sweep” of more than 250 homes found that 38 failed to provide prices or supplied inconsistent prices in separate calls.

By Ann Carrns

Computers and the Internet Consumer Protection Content Type: Service Coronavirus (2019-nCoV) Federal Trade Commission Funerals and Memorials Khan, Lina National Funeral Directors Assn Personal Finances Prices (Fares, Fees and Rates) Regulation and Deregulation of Industry Suits and Litigation (Civil)

Funeral Homes Don’t Have to List Prices Online. That May Change.

The rule on price disclosure was written before widespread use of the internet. Regulators are considering an update.

By Ann Carrns