Air travelers paying for last-minute lodging and other expenses are entitled to be reimbursed if their flight was impacted by an event in the airline’s control, like the CrowdStrike failure. Here’s how to get your money back.
Category: United Airlines
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Airlines and Passengers Still Struggling, a Day After Global Outage
The widespread tech failure left carriers trying to recover and passengers waiting for relief, with many flights still delayed or canceled.
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Flight Delays and Cancellations Continue Saturday but in Lower Numbers
An estimated 3,400 flights to, from and within the United States were canceled on Friday because of a tech outage. That made it the worst day of the year for flight cancellations.
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Is Your Flight Delayed by the Tech Outage? Here’s What You Need to Know.
While service is slowly recovering, flights have been delayed and canceled worldwide. Here’s information on the most affected airlines and airports, passengers’ rights and how to reach airline customer service.
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Terrell Davis, N.F.L. Hall of Famer, Says He Was Unjustly Detained on Flight
The former Denver Broncos running back said that he was handcuffed by the authorities on Saturday after he tapped a United Airlines flight attendant on the arm.
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How to Get a Refund When Your Airline’s Wi-Fi Is Terrible
We compiled shortcuts and links for every big U.S. carrier — and some little-known tips that should make it easier to get your money back.
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How Airlines Are Using AI to Make Flying Easier
Airlines are using artificial intelligence to save fuel, keep customers informed and hold connecting flights for delayed passengers. Here’s what to expect.
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Pet Policies for Delta Air Lines, United Airlines, American Airlines and Other Domestic Carriers
American recently relaxed its rules for pets traveling inside the cabin with their owners. Here’s what the major U.S. airlines require to travel with a pet.
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United Airlines Faces Closer F.A.A. Scrutiny After Safety Incidents
The carrier, which has experienced several recent mishaps, told employees to expect a review by federal regulators in coming weeks.
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8 Incidents in 2 Weeks: What’s Going on With United’s Planes?
While no one was injured, most of the mishaps required emergency landings or diversions. One safety expert said the incidents were not the result of “systemic problems.”
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United Airlines Flight Missing an External Panel Lands Safely
No one realized that the panel from the plane, a Boeing 737-800, was missing until it had landed safely, the airline said.
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Help! Air Canada Ruined Our Trip to Ireland but Won’t Take the Blame.
A Minnesota couple’s vacation fell apart after a jet bridge accident and a code-share snafu led to two nights of failed connections.