Essence Magazine:
By Ebony Flake ·Updated March 26, 2024
On any given day, there are few things more infuriating than encounters with lousy customer service. The frustration of waiting on hold, the labyrinth of automated recordings, and bot-generated responses that entirely miss the mark is often greater than the
Author: Kimberly Wilson
This post first appeared in Essence Magazine. Read the original article.
