Help! I Reserved a Rental Car, but There Was No Car for Me.

The New York Times – Travel:

A reader’s reservation got her nowhere with Alamo (and Avis didn’t pull through either), raising the question of why rental companies have such a bad record of delivering the cars they promise.

Seth Kugel
Author: Seth Kugel

This post first appeared in The New York Times – Travel. Read the original article.