Help! We Had to Sleep in the Hotel’s Breakfast Room. We Would Like a $215 Refund.

Help! We Had to Sleep in the Hotel’s Breakfast Room. We Would Like a $215 Refund.

The New York Times - Travel:

A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible.

This post first appeared in The New York Times - Travel. Read the original article.