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India Built the World’s Back Office. A.I. Is Starting to Shrink It.

Artificial intelligence promises to automate the white-collar work that made India a tech powerhouse. The country is racing to adapt before it’s too late.

Steven Lee Myers, Paul Mozur and Saumya Khandelwal
Author: Steven Lee Myers, Paul Mozur and Saumya Khandelwal

Written by

Steven Lee Myers, Paul Mozur and Saumya Khandelwal

in

Artificial Intelligence, Computers and the Internet, Economic Conditions and Trends, India, Infosys Technologies Ltd, Labor and Jobs, Outsourcing, Tata Consultancy Services
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