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  • Christine Chung

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Travelers Delayed or Stuck by the CrowdStrike Outage: What Did Your Airline Provide?

The flight disruptions brought on by the global I.T. failure were deemed within the control of the airlines, meaning airlines have to reimburse passengers for...

How to Get Compensated If You Were Caught in the CrowdStrike Outage

Air travelers paying for last-minute lodging and other expenses are entitled to be reimbursed if their flight was impacted by an event in the airline’s...

A Girls’ Trip to Costa Rica. But With No Phones, Did It Happen?

Travelers are signing up for phone-free tours, to try to escape technology’s tether on daily life. But would it make for a better experience?

What the F.A.A. Bill Means for Travelers

The legislation, which funds federal aviation programs for the next five years, cements new passenger protections, adds new routes and lets the T.S.A. continue to...

How do Westminster Dog Show Participants Travel to New York? With Planning and Plenty of Treats.

The world’s top-ranked canines travel to the Westminster Kennel Club Dog Show mostly by car and plane. They don’t exactly travel light.

What to Know About the New Rules on Airline Refunds and ‘Junk’ Fees

The Biden administration will require airlines to automatically refund fares when flights are canceled or delayed and to reveal more about extra fees before booking....

Now Arriving at an Airport Lounge Near You: Peloton Bikes, Nap Pods and Caviar Service

In recent months, a handful of exclusive credit card lounges have opened in airports in the United States. More are coming this year.

8 Incidents in 2 Weeks: What’s Going on With United’s Planes?

While no one was injured, most of the mishaps required emergency landings or diversions. One safety expert said the incidents were not the result of...

Self Service for Airport Security? It’s Happening in Las Vegas.

At security lanes at Harry Reid International Airport, travelers with PreCheck clearance can test a new self-service screening process with remote T.S.A. agents and video...

Facial Recognition in Airports: Biometrics Technology Is Expanding

Biometric technology is expanding at airports across the United States — and the world — and transforming the way we move through them, from checking...