A family’s belongings disappeared when a thief used a key left under their Airbnb’s doormat. The French police confirmed the story, but Airbnb’s insurance adjuster...

Two guitars belonging to a gospel band were lost on a flight from London to Paris. One arrived late, the other ended up ruined, but...

After being grounded for 12 hours in Berlin, a mother and daughter were owed both compensation and a rebooked flight. All they got were nonsensical...

A road trip through Brazil’s Rio Grande do Sul state leads to German and Italian cuisine, dialects and a surprising number of music festivals.

You don’t always need professional help to make things right after a travel snafu. Here are four ways readers got refunds and resolutions on their...

The policy of La Compagnie, which was not posted online, required a doctor’s note for anyone more than 28 weeks pregnant. A last-minute midwife’s letter...

Sure, there were footprints and some dirt, but days after a family from Ireland returned a car to Kennedy Airport, they were hit with the...

What were Japan Airlines’ obligations when a first-class passenger asked to be rebooked onto a competitor’s flight?

A family reserved an eight-night Vrbo in the U.S. Virgin Islands, but the owner canceled the day before the trip. Finding a comparable place was...

A long-planned French getaway for three hit a snag when their airline reservation was mysteriously canceled, costing them almost $11,000. It turned out an unwanted...