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Seth Kugel
Posts
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How to Spot 3 Common Travel Scams and Avoid Them
Our columnist addresses a case of wire fraud, a credit card scheme and a dubious website — just three examples of the types of reader...
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Help! We Had to Sleep in the Hotel’s Breakfast Room. We Would Like a $215 Refund.
A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible.
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Help! Qatar Airways Denied Us Boarding Because of a Broken Link.
A woman and her Chinese-born son were set to return to China for the first time since the pandemic, but their airline would not let...
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How to Replace Your Lost Passport
Summer travel season is upon us. Do you know where your passport is?
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Help! A Gas Station Charged Me $1,500 and My Bank Won’t Believe It’s Fraud.
After returning home from a wedding in Mexico, a traveler found a huge charge on his credit card and suspected a gas station attendant was...
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Help! A Gas Station Charged Me $1,500 and My Bank Won’t Believe It’s Fraud.
After returning home from a wedding in Mexico, a traveler found a huge charge on his credit card and suspected a gas station attendant was...
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Vantage, Our Cruise Company, Went Bankrupt. We Are Out $17,905.
A couple purchased an Arabian Sea voyage, but Vantage, the cruise company, went under. Their travel insurance was supposed to cover financial default, but the...
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Chacarita Is Buenos Aires’s Quirkiest Neighborhood. Get There Soon.
Strolling through this once-traditional nook of the Argentine capital, the author found Art Deco houses on cobblestone streets, decadent churros and pizza slices, and whimsy...
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Help! Megabus Canceled My Trip But Won’t Refund the Booking Fee.
A traveler spent $53.98 to reserve a bus ride from Philadelphia to Boston. But the company canceled the trip and returned only $49.99, prompting an...
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Japan Airlines Downgraded Our First Class Seats and Skimped on the Refund
A couple is bumped from ultraluxury to semi-luxury on a trans-Pacific flight and receives what they feel is only a pittance in compensation.