

Seth Kugel
Posts

Vantage, Our Cruise Company, Went Bankrupt. We Are Out $17,905.
A couple purchased an Arabian Sea voyage, but Vantage, the cruise company, went under. Their travel insurance was supposed to cover financial default, but the...

Chacarita Is Buenos Aires’s Quirkiest Neighborhood. Get There Soon.
Strolling through this once-traditional nook of the Argentine capital, the author found Art Deco houses on cobblestone streets, decadent churros and pizza slices, and whimsy...

Help! Megabus Canceled My Trip But Won’t Refund the Booking Fee.
A traveler spent $53.98 to reserve a bus ride from Philadelphia to Boston. But the company canceled the trip and returned only $49.99, prompting an...

Japan Airlines Downgraded Our First Class Seats and Skimped on the Refund
A couple is bumped from ultraluxury to semi-luxury on a trans-Pacific flight and receives what they feel is only a pittance in compensation.

Help! Air Canada Ruined Our Trip to Ireland but Won’t Take the Blame.
A Minnesota couple’s vacation fell apart after a jet bridge accident and a code-share snafu led to two nights of failed connections.

Scammed Out of $3,100 on a Booking.com Rental: Tripped Up
Following instructions she thought came from Booking.com, a woman wired payment for her planned eight-day stay to a bank account in Bilbao, Spain. It was...

Help! I Missed a Cruise and the Cruise Line’s Own Travel Insurance Won’t Pay.
A young woman booked her first big trip, a Mediterranean cruise on Norwegian, but missed the boat when her flight was delayed. Since she bought...

Help! An Employee of Budget Kept My Phone and I Can Prove It.
After misplacing his iPhone while returning a rental car, a traveler tracked down the device and presented strong evidence to the agency that a worker...

Common Travel Mistakes and How to Avoid Them in 2024
Our columnist begs you to avoid middlemen, get promises in writing and stop expecting perfection in an imperfect world.

In Belém, Brazil, Addictive Dishes are Flavored by the Rainforest and the River
In the food-obsessed port city of Belém, sweet, savory and sometimes addictive dishes are made with fresh ingredients that are tough to come by in...