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  • Emily Lorsch

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A tale of two beers: Spending at bars is on the rise, while retail alcohol sales are falling

In the battle of bars vs. liquor stores, the bars appear to be winning

Burger King’s new AI agent will listen to orders and ‘coach’ workers on being ‘hospitable’

Burger King's new AI chatbot will live inside employees’ headsets in an effort to measure "friendliness" at the fast-food restaurants.