Why Black Call Center Workers Are Striking For Change In Cities Across America

Why Black Call Center Workers Are Striking For Change In Cities Across America

Essence Magazine:

By Melissa Noel· Updated November 17, 2022

Camille Wade says that just minutes after she was verbally abused by a caller who dialed in to enroll in a healthcare plan, she had to be ready to take the next caller. 

She said she had no time

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