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Returns Are a Headache. More Retailers Are Saying, Just ‘Keep It.’

In a survey, nearly 60 percent of retailers said they had policies that refund customers for items that aren’t financially viable to send back.

Jordyn Holman
Author: Jordyn Holman

Written by

Jordyn Holman

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Customer Relations, E-Commerce, Rebates and Refunds, Shopping and Retail
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