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Help! We Got to the Gate in the Nick of Time, but Missed Our Flight.

The New York Times – Business:

A California couple rushed through Heathrow to catch their connecting flight, arriving with minutes to spare. But British Airways had already given away their seats.

Seth Kugel
Author: Seth Kugel

This post first appeared in The New York Times – Business. Read the original article.

Written by

Seth Kugel

in

Airlines and Airplanes, British Airways PLC, Content Type: Service, Customer Relations, Delays (Transportation), Travel and Vacations
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