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Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong

The New York Times – Travel:

Southwest Airlines’ chief executive, Bob Jordan, said frigid temperatures and mistakes by the company caused its meltdown around Christmas.

Niraj Chokshi
Author: Niraj Chokshi

This post first appeared in The New York Times – Travel. Read the original article.

Written by

Niraj Chokshi

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Christmas, Computers and the Internet, Customer Relations, Delays (Transportation), General Electric Company, Oliver Wyman Group, Robert E. Jordan, Southwest Airlines Company, Stocks and Bonds, United States
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