Delta to Adjust SkyMiles Program After Customer Outcry
Delta’s chief executive, Ed Bastian, said the airline would make “modifications” after announcing changes to its frequent flier program that angered many of its most loyal customers.
Posted inContent Type: Service Customer Relations New Canaan (Conn) Queens (NYC) Robberies and Thefts Tacoway Beach (Queens, NY, Restaurant) Travel and Vacations
The Police Seized My Rental Car Reported Stolen and Avis Won’t Refund Me
A traveler was visiting family when police impounded her vehicle, saying it had been reported stolen. Why wouldn’t Avis give her money back, and why would they rent her a stolen car in the first place?
Posted inCustomer Relations Federal Budget (US) Inflation Reduction Act of 2022 Politics and Government Tax Evasion United States Politics and Government
I.R.S. Says Cash Influx Has Made Agency Bigger and More Digital
An $80 billion infusion has helped improve customer service, but the tax agency continues to face uncertainty over future funding.
Wells Fargo Customer Deposits Disappear Because of a Glitch
Reports of a processing error began to surface on Thursday and continued through Friday. Wells Fargo said on Saturday that the issue had been resolved.