Customer Relations – Page 27

Why Did Southwest Cancel Thousands Of Flights? Here’s What Happened.

While carriers like Delta, American Airlines and United bounced back after severe winter weather wreaked havoc on holiday travel, the low-cost carrier canceled thousands of flights. Here’s why.

By Maria Cramer and Michael Levenson

Customer Relations Delays (Transportation) Delta Air Lines Inc Southwest Airlines Company United States

Airline Meltdowns in Recent History

Flight delays and cancellations over the holiday weekend have left thousands of passengers stranded. Here’s a look at a few other notable episodes like it in recent memory.

By Daniel Victor

Christmas Customer Relations Delays (Transportation) Shutdowns (Institutional) Snow and Snowstorms Southwest Airlines Company Traffic Accidents and Safety Transportation Department (US) Travel and Vacations United States

Southwest and Other Airlines Cancel Thousands of Flights Across the US

The company canceled more than 60 percent of its flights on Tuesday and Wednesday, leaving many travelers stranded.

By Isabella Simonetti Derrick Bryson Taylor and Daniel Victor

Broward County (Fla) Customer Relations Delaware False Arrests, Convictions and Imprisonments Hertz Global Holdings Inc Robberies and Thefts Stephen Scherr Suits and Litigation (Civil)

Hertz to Pay $168 Million to Customers Who Say They Were Falsely Accused of Auto Theft

The rental car company has said it would resolve 364 pending claims relating to vehicle theft reporting.

By Livia Albeck-Ripka