A young woman booked her first big trip, a Mediterranean cruise on Norwegian, but missed the boat when her flight was delayed. Since she bought the cruise line’s own travel protection plan, why is she stuck with the bill?
Category: Delays (Transportation)
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Boeing Faces Backlash From Airline Chiefs
The aircraft maker’s customers are going public with their frustrations, hoping their tough comments will force the company to improve quality control and engineering.
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Storm Isha Diverts Dozens of Flights From England and Ireland
Ferocious winds forced pilots to abort landings and divert passengers hundreds of miles from their original destinations.
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How AI Could Change Travel in 2024
As artificial intelligence improves and expands its reach, expect new ways to book online, fewer snags at the airport and, possibly, more expensive tickets.
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Alaska Airlines and Passengers Face More Disruption Over Boeing Plane
The airline has grounded 20 percent of its fleet and canceled hundreds of flights until the 737 Max 9 can undergo safety inspections.
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Boeing Max 9 Jets Remain Grounded as Airlines Await Inspection Instructions
Two days after a chunk of the fuselage blew out of one of the planes, the F.A.A. and the aircraft maker are still negotiating what to tell the airlines to do.
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U.S. Fines Southwest Airlines $140 Million for Holiday Meltdown
The penalty is by far the largest ever imposed by the Transportation Department on an airline for consumer protection violations.
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Resolving a Dispute With Frontier Over Credits and Refunds
A flight cancellation leads to a domino effect, ruining a family’s plan to visit relatives and see Universal Studios. Why was Frontier being so stubborn?
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A Government Shutdown Could Disrupt Air Travel, Officials Warn
If the government shuts down, air traffic controllers and Transportation Security Administration officers will continue to work, but they will not be paid until the shutdown is over.
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UK Air Traffic Control Chaos Was a ‘1 in 15 Million’ Problem
Air traffic computer systems shut down after receiving duplicate data, a report found, forcing plans to be processed manually.
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U.K. Flights to Be Disrupted for Days After Air Traffic Control Glitch
The government ruled out a cyberattack as the cause of the technical problems, which forced airlines to cancel about 5 percent of the flights in and out of the country on Tuesday as they tried to catch up.
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U.S. Fines American Airlines $4.1 Million for Lengthy Tarmac Delays
In 43 instances in recent years, the airline kept passengers stranded on the tarmac for hours in violation of federal rules, the Transportation Department said.