The penalty is by far the largest ever imposed by the Transportation Department on an airline for consumer protection violations.
Category: Delays (Transportation)
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Resolving a Dispute With Frontier Over Credits and Refunds
A flight cancellation leads to a domino effect, ruining a family’s plan to visit relatives and see Universal Studios. Why was Frontier being so stubborn?
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A Government Shutdown Could Disrupt Air Travel, Officials Warn
If the government shuts down, air traffic controllers and Transportation Security Administration officers will continue to work, but they will not be paid until the shutdown is over.
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UK Air Traffic Control Chaos Was a ‘1 in 15 Million’ Problem
Air traffic computer systems shut down after receiving duplicate data, a report found, forcing plans to be processed manually.
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U.K. Flights to Be Disrupted for Days After Air Traffic Control Glitch
The government ruled out a cyberattack as the cause of the technical problems, which forced airlines to cancel about 5 percent of the flights in and out of the country on Tuesday as they tried to catch up.
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U.S. Fines American Airlines $4.1 Million for Lengthy Tarmac Delays
In 43 instances in recent years, the airline kept passengers stranded on the tarmac for hours in violation of federal rules, the Transportation Department said.
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Help! JetBlue Stranded Our Boy Scout Troop in New York City
When their flight from Denver to J.F.K. was delayed, six scouts and three adults missed their connection back to Savannah, Ga., and had to make a choice: Wait five days or find their own way home.
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How Travelers Can Navigate Flight Cancellations and Delays
Advocating for yourself after an airline delay or cancellation can be challenging and confusing. Here’s how to best achieve the result you want — or at least get you where you want to go.
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Airlines Are Thriving as People Keep Traveling
Three large U.S. airlines have reported strong quarterly sales and profits in recent days because of strong demand, high fares and relatively low fuel prices.
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United Airlines Struggles to Resolve Flight Disruptions
The airline has had to cancel and delay more flights than other carriers after storms and other problems disrupted air travel around the country this week.
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Fourth of July Travel: What to Expect This Weekend
Delays and cancellations have hit airports in the Northeast, just in time for the July 4 holiday. Airlines and regulators are bickering about who is to blame. Here’s what you need to know.
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Summer Airline Woes Are Here: What to Expect Traveling This Weekend.
Delays and cancellations have hit airports in the Northeast, just in time for the July 4 holiday. Airlines and regulators are bickering about who is to blame. Here’s what you need to know.