T.S.A. and Customs are making changes that they say will cut down on wait times, but you can also prepare yourself by joining programs and downloading apps.
Category: Delays (Transportation)
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Lost Luggage: New Tech and Trusted Tips
Airlines and airports are developing ways to handle bags quicker and more efficiently. How you can help keep track of your luggage, and what do if it’s lost.
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Airports With the Worst Records for Cancellations and Delays
If you can, avoiding destinations with the worst records for delays and cancellations may be wise. Or at least time your arrival right.
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Delays and Cancellations: Know Your Rights, and Book Wisely
The F.A.A. has made changes to cut down on chaos, but choosing your flights defensively, and knowing what you’re entitled to, can help.
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Airlines and F.A.A. Try to Head Off Summer Travel Meltdowns
Having angered travelers and lawmakers, airline executives and aviation officials said they were reducing flights, hiring staff and making other changes to avoid disruptions this summer.
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Help! My Tour Got Canceled But Travel Insurance Won’t Pay
Destruction from Hurricane Ian led a tour operator to cancel a 10-day excursion to Cuba, leaving a woman with a useless $1,500 plane ticket. That’s what travel insurance is for, right? Our columnist dives into the red tape.
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What to Know About Biden’s Compensation Plan for Flight Delays and Cancellations
If a proposed federal rule takes effect, airlines will have to pay passengers for meals, hotels, ground transportation and lost time if the disruption was caused by the carrier.
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Biden Seeks Compensation for Passengers for Flight Delays and Cancellations
The Transportation Department said it was proposing a rule that would require airlines to provide cash payments to passengers for significant flight disruptions.
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Help! Spirit Airlines Left Us Behind in Guatemala City
A family got a text alert that their flight was delayed, but no follow-up that the delay was rescinded. Our columnist finds that the airline played by the rules, as unfair as they may seem.
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Southwest Airlines Briefly Halts Takeoff of Flights
The airline, which experienced a large meltdown around Christmas, resumed departures after suffering from technology problems.
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Help! The Law Says Lufthansa Owes Me Money, but I Can’t Collect.
The European Union has strict rules about refunds for flight cancellations and delays, but the German airline has racked up complaints about its willingness to make things right. Our columnist faces down the bureaucracy.