The F.A.A. has made changes to cut down on chaos, but choosing your flights defensively, and knowing what you’re entitled to, can help.
Category: Delays (Transportation)
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Airlines and F.A.A. Try to Head Off Summer Travel Meltdowns
Having angered travelers and lawmakers, airline executives and aviation officials said they were reducing flights, hiring staff and making other changes to avoid disruptions this summer.
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Help! My Tour Got Canceled But Travel Insurance Won’t Pay
Destruction from Hurricane Ian led a tour operator to cancel a 10-day excursion to Cuba, leaving a woman with a useless $1,500 plane ticket. That’s what travel insurance is for, right? Our columnist dives into the red tape.
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What to Know About Biden’s Compensation Plan for Flight Delays and Cancellations
If a proposed federal rule takes effect, airlines will have to pay passengers for meals, hotels, ground transportation and lost time if the disruption was caused by the carrier.
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Biden Seeks Compensation for Passengers for Flight Delays and Cancellations
The Transportation Department said it was proposing a rule that would require airlines to provide cash payments to passengers for significant flight disruptions.
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Help! Spirit Airlines Left Us Behind in Guatemala City
A family got a text alert that their flight was delayed, but no follow-up that the delay was rescinded. Our columnist finds that the airline played by the rules, as unfair as they may seem.
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Southwest Airlines Briefly Halts Takeoff of Flights
The airline, which experienced a large meltdown around Christmas, resumed departures after suffering from technology problems.
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Help! The Law Says Lufthansa Owes Me Money, but I Can’t Collect.
The New York Times – Travel:The European Union has strict rules about refunds for flight cancellations and delays, but the German airline has racked up complaints about its willingness to make things right. Our columnist faces down the bureaucracy.
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Help! The Law Says Lufthansa Owes Me Money, but I Can’t Collect.
The New York Times – Travel:The European Union has strict rules about refunds for flight cancellations and delays, but the German airline has racked up complaints about its willingness to make things right. Our columnist faces down the bureaucracy.
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Lufthansa Cancels Flights After Cable is Cut During Construction Work
The New York Times – Business:A cable cut during construction knocked systems offline for Lufthansa, Germany’s leading carrier, stranding thousands of travelers at Frankfurt Airport and elsewhere.
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Southwest Airlines Faces Tough Questions From Senators
The New York Times – Travel:The company canceled thousands of flights around Christmas, disrupting travel for about two million people.