The airline, which experienced a large meltdown around Christmas, resumed departures after suffering from technology problems.
Category: Delays (Transportation)
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Help! The Law Says Lufthansa Owes Me Money, but I Can’t Collect.
The New York Times – Travel:The European Union has strict rules about refunds for flight cancellations and delays, but the German airline has racked up complaints about its willingness to make things right. Our columnist faces down the bureaucracy.
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Help! The Law Says Lufthansa Owes Me Money, but I Can’t Collect.
The New York Times – Travel:The European Union has strict rules about refunds for flight cancellations and delays, but the German airline has racked up complaints about its willingness to make things right. Our columnist faces down the bureaucracy.
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Lufthansa Cancels Flights After Cable is Cut During Construction Work
The New York Times – Business:A cable cut during construction knocked systems offline for Lufthansa, Germany’s leading carrier, stranding thousands of travelers at Frankfurt Airport and elsewhere.
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Southwest Airlines Faces Tough Questions From Senators
The New York Times – Travel:The company canceled thousands of flights around Christmas, disrupting travel for about two million people.
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Southwest Lost $220 Million Because of Holiday Meltdown
The New York Times – Travel:The airline canceled 16,700 flights before and after Christmas as it struggled to recover from bad weather.
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Air Travel Debacles Put Pete Buttigieg in the Hot Seat
The New York Times – Travel:Pete Buttigieg, the transportation secretary, is facing scrutiny after a meltdown by Southwest Airlines and a Federal Aviation Administration system outage wreaked havoc on flights.
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F.A.A. Says Outage Was Mistakenly Caused by Contractors
The New York Times – Travel:The workers “unintentionally deleted files” on the alert system for pilots, causing thousands of flights to be delayed on Jan. 11, just weeks after another nationwide air travel failure.
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Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong
The New York Times – Travel:Southwest Airlines’ chief executive, Bob Jordan, said frigid temperatures and mistakes by the company caused its meltdown around Christmas.
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Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong
The New York Times – Travel:Southwest Airlines’ chief executive, Bob Jordan, said frigid temperatures and mistakes by the company caused its meltdown around Christmas.
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Democratic Senators Press Southwest Over Its Christmas Meltdown
The New York Times – Travel:A group of lawmakers sent a letter to the airline’s chief executive seeking information about the widespread disruptions that stranded travelers last month.
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F.A.A. Outage Highlights Fragility of the Aviation System
The New York Times – Travel:The Federal Aviation Administration halted flights Wednesday morning after a system to alert pilots to safety issues went down, just two weeks after a major Southwest Airlines meltdown.