While service is slowly recovering, flights have been delayed and canceled worldwide. Here’s information on the most affected airlines and airports, passengers’ rights and how to reach airline customer service.
Category: Delta Air Lines Inc
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Counting the Costs of the Microsoft-CrowdStrike Outage
A “historic” tech failure alarmed investors, after a security update caused problems for Microsoft devices and services, and took down businesses worldwide.
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How to Get a Refund When Your Airline’s Wi-Fi Is Terrible
We compiled shortcuts and links for every big U.S. carrier — and some little-known tips that should make it easier to get your money back.
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How Airlines Are Using AI to Make Flying Easier
Airlines are using artificial intelligence to save fuel, keep customers informed and hold connecting flights for delayed passengers. Here’s what to expect.
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Delta Flight Loses Emergency Slide After Takeoff From J.F.K.
The plane had taken off from Kennedy International Airport when crew members noticed problems near its right wing, Delta said. What became of the slide is unknown.
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Pet Policies for Delta Air Lines, United Airlines, American Airlines and Other Domestic Carriers
American recently relaxed its rules for pets traveling inside the cabin with their owners. Here’s what the major U.S. airlines require to travel with a pet.
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Man Boarded Delta Flight Using Photo of Another Passenger’s Ticket
By taking pictures of other passengers’ boarding passes on their phones, the man was able to board a Delta Air Lines flight in Salt Lake City on Sunday, according a federal complaint.
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Total Solar Eclipse of 2024: 31 Things to Do
On April 8, the moon will blot out the sun along a roughly 4,200-mile-long, 115-mile-wide path across North America. Where will you watch it? Here are some ideas.
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Facial Recognition in Airports: Biometrics Technology Is Expanding
Biometric technology is expanding at airports across the United States — and the world — and transforming the way we move through them, from checking a bag to boarding the plane.
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Will Passports Be Replaced by Biometrics?
Technology that uses a traveler’s unique physical identifiers, such as fingerprints and faces, will be expanded at airports in the United States and abroad.
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Canadian Town Hosts Passengers From Diverted Delta Flight
The flight was forced to land because of a “mechanical issue,” the company said, leaving hundreds of passengers stranded.