The Transportation Department ordered American, Delta, Southwest and United to share more information about their rewards practices to ensure they are fair to consumers and rivals.
Category: Delta Air Lines Inc
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Microsoft Says Delta Was Largely Responsible for Flight Cancellations Amid Tech Outage
The software company said in a letter that Delta Air Lines had falsely blamed Microsoft for its decision to cancel thousands of flights after a tech outage.
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CrowdStrike Hits Back in Heated Spat With Delta Over Global Tech Outage
The cybersecurity company said the airline should take the blame after it struggled to rebound a software outage that caused disruptions worldwide.
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How to Get Compensated If You Were Caught in the CrowdStrike Outage
Air travelers paying for last-minute lodging and other expenses are entitled to be reimbursed if their flight was impacted by an event in the airline’s control, like the CrowdStrike failure. Here’s how to get your money back.
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Transportation Department to Investigate Delta After Flight Delays
Pete Buttigieg, the transportation secretary, made the announcement after the airline suspended travel for unaccompanied minors.
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Delta Won’t Let Minors Fly Unaccompanied in Wake of Outage
Pete Buttigieg said on Tuesday that the U.S. Department of Transportation had opened an investigation into Delta’s ongoing response to Friday’s global tech outage.
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Delta Flight Cancellations Continue As It Struggles To Recover From Tech Outage
Transportation Secretary Pete Buttigieg singled out the airline on Sunday for continued disruptions and “unacceptable” customer service as it canceled another 1,300 flights.
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Airlines and Passengers Still Struggling, a Day After Global Outage
The widespread tech failure left carriers trying to recover and passengers waiting for relief, with many flights still delayed or canceled.
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Flight Delays and Cancellations Continue Saturday but in Lower Numbers
An estimated 3,400 flights to, from and within the United States were canceled on Friday because of a tech outage. That made it the worst day of the year for flight cancellations.
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Is Your Flight Delayed by the Tech Outage? Here’s What You Need to Know.
While service is slowly recovering, flights have been delayed and canceled worldwide. Here’s information on the most affected airlines and airports, passengers’ rights and how to reach airline customer service.
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Counting the Costs of the Microsoft-CrowdStrike Outage
A “historic” tech failure alarmed investors, after a security update caused problems for Microsoft devices and services, and took down businesses worldwide.