Delta to Adjust SkyMiles Program After Customer Outcry
Delta’s chief executive, Ed Bastian, said the airline would make “modifications” after announcing changes to its frequent flier program that angered many of its most loyal customers.
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The Risks of ‘Skiplagging’
Booking a flight with a layover in the city that’s the real destination for the traveler can net big bargains, but airlines prohibit the practice.
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How Travelers Can Navigate Flight Cancellations and Delays
Advocating for yourself after an airline delay or cancellation can be challenging and confusing. Here’s how to best achieve the result you want — or at least get you where you want to go.
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Airport Lounges: How You Can Get Inside
Originally popular as respites for elite or frequent fliers, lounges are filling up as more passengers have access to them. But with terminals packed, they’re still havens.