How Travelers Can Navigate Flight Cancellations and Delays

How Travelers Can Navigate Flight Cancellations and Delays

Advocating for yourself after an airline delay or cancellation can be challenging and confusing. Here’s how to best achieve the result you want — or at least get you where you want to go.
Airport Lounges: How You Can Get Inside

Airport Lounges: How You Can Get Inside

Originally popular as respites for elite or frequent fliers, lounges are filling up as more passengers have access to them. But with terminals packed, they’re still havens.
Southwest’s Meltdown Could Cost It Up to $800 Million

Southwest’s Meltdown Could Cost It Up to $800 Million

The airline has not said how much it might have to spend to reimburse customers and upgrade its technology systems.