The biggest U.S. airlines make billions of dollars from their loyalty programs and branded credit cards, which some analysts believe are now essential to the businesses.
Category: Southwest Airlines Company
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Southwest Passenger Says She Was Ejected From Flight Based on Her Race
On a flight from Chicago to Washington, D.C., last November, the passenger said she was the only Black person seated in an exit row when she was asked to leave.
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Tips For Travelers on Baggage Fees and Airline Credit Cards
We asked travel and credit card experts how to maximize value and save money when it comes to pesky luggage add-ons. Here’s what you need to know.
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How to Avoid Checked Bag Fees Using Credit Cards
We asked travel and credit card experts how to maximize value and save money when it comes to pesky luggage add-ons. Here’s what you need to know.
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Southwest’s C.E.O. on Why Now Is the Time for Bag Fees and Assigned Seats
Bob Jordan recently introduced major changes to the way the low-cost airline works, which caused a stir among loyal fliers and left them wondering what sets it apart from competitors.
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Airlines Challenge Protections For Travelers With Wheelchairs
A landmark rule to expand the rights of disabled air travelers has been hamstrung by a lawsuit from major airlines and delayed enforcement by the Transportation Department.
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Southwest Airlines to Tighten Restrictions on Portable Batteries on Flights
The carrier will require passengers to keep lithium batteries visible while in use in order to allow flight crews to respond more quickly in case one catches fire.
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Will Cars, Phones and Other Goods Be Too Big to Tariff?
Washington and Beijing increasingly look likely to de-escalate their trade war. But the economic damage and ongoing uncertainty may persist for a while.
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Stuck for Hours on a Parked Plane? Here Are Your Rights.
Long tarmac delays are on the rise at U.S. airports. What airlines owe inconvenienced passengers depends on the length of the holdup and what country they’re in.
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Delta, Southwest, American Airlines Cut Forecasts, an Early Alarm About Consumer Spending
The revised projections suggest that flagging economic confidence has started to hurt travel, which can be an indicator for other industries.
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Southwest Will Begin Charging for Checked Bags, Ending a Beloved Policy
Customers with the highest loyalty status will be spared from the fee, but others will have to pay for checked bags for flights booked from May 28.
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Southwest Layoffs Will Take 15% of Its Work Force
The company said the cuts, the first round of broad layoffs in the airline’s 53-year history, would affect mostly corporate employees.