Inside a tornado-hardened office in Texas, 1,700 American Airlines employees manage the carrier’s operations, responding to bad weather, plane trouble and ailing passengers.
Category: United Airlines
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Flight Returns to Dulles After Engine Failure During Takeoff, F.A.A. Says
United Airlines Flight 803, which was headed to Toyko, safely landed at Washington Dulles International Airport in Virginia around 1:20 p.m. on Saturday, the F.A.A. said.
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Help! Can an Airline Really Do That to Me?
You may be surprised by the little-known and sometimes nonsensical rules lurking in the fine print. Here are a few that tripped up readers in 2025.
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More Flight Troubles Expected Before the Shutdown Ends
Airlines brace for further chaos, even as eight Democratic senators broke ranks with their party to back a deal that could end the shutdown.
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Airport Disruptions May Get Worse This Week
The fact that planes are generally less full in early November helped airlines limit the impact. That will change as Thanksgiving nears.
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Airlines Rush to Prepare for Federal Reductions in Flights
Airline planning and scheduling teams went into overdrive to identify which flights to cut while minimizing consequences for customers, pilots, flight attendants and the bottom line.
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Missed Flight? What to Know About Rebooking, Luggage and More
Sometimes even your most valiant efforts aren’t enough to get you to the gate on time. Here are some ways to get your trip back on track.
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A Weather Balloon May Have Cracked a United Plane’s Windshield
A United Airlines flight was diverted last week after its windshield was cracked by an object. Now a weather balloon company says it’s “quite likely” their balloon did it.
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Delta and United Are Leaving Other Airlines Behind
Delta Air Lines and United Airlines have accounted for most of the industry’s profits since 2022. Their appeal to wealthy travelers could become a liability if the economy weakens.
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Discount Airlines Like Spirit and Frontier Changed Flying. Now They’re in Trouble.
Carriers like Spirit and Frontier have lost customers to bigger competitors and seen their costs balloon. Some are in financial distress.
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Newark Airport Crisis Has Eased but Tech and Staffing Issues Persist
United Airlines said it had a very good summer at Newark airport. But air traffic control equipment issues and staffing shortages remained unresolved.
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United Airlines Says Newark Airport Problems Have Eased Greatly
The airline said fewer flights were delayed and more travelers were using the airport after air traffic control challenges and runway construction caused a crisis in the spring.