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How Airlines Turned First-Class Seats From Freebies to a Profit Engine

The New York Times – Business:

Airlines used to give away most of their nicest seats, but they have increasingly found ways to persuade people to pay a lot for them.

Niraj Chokshi
Author: Niraj Chokshi

This post first appeared in The New York Times – Business. Read the original article.

Written by

Niraj Chokshi

in

Airlines and Airplanes, American Airlines, Bastian, Edward H, Business Travel, Consumer Behavior, Coronavirus (2019-nCoV), Customer Relations, Delta Air Lines Inc, High Net Worth Individuals, Income Inequality, Isom, Robert (1967- ), Luxury Goods and Services, Prices (Fares, Fees and Rates), Recession and Depression, Southwest Airlines Company, United Airlines, United States
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