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Plus-Size Southwest Passengers Say New Extra-Seat Policy Has Led to Fat Shaming

The New York Times – Business:

Since the airline changed its policy on larger passengers this year, travelers say agents have publicly scrutinized their bodies and made them buy extra seats.

Christine Chung
Author: Christine Chung

This post first appeared in The New York Times – Business. Read the original article.

Written by

Christine Chung

in

Consumer Behavior, Customer Relations, Prices (Fares, Fees and Rates), Social Media, Southwest Airlines Company, Travel and Vacations, Weight
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