The retailer’s downbeat earnings report, which included lower profit and larger inventory, fell far short of Wall Street’s expectations.

The bellwether retailer reported higher-than-expected sales in its latest quarter and upgraded its forecast for the rest of the year.

In a survey, nearly 60 percent of retailers said they had policies that refund customers for items that aren’t financially viable to send back.

Nearly 60 percent of retailers have policies, often hush-hush, that refund customers for items that aren’t financially viable to send back.

To prepare for ever-longer shopping season, thousands of employees were assembled for a retail jamboree in Florida’s August heat.

Despite shoppers’ election-year concerns and worries about the economy, retail executives predict sales to increase as much as 3.5 percent over last year’s holiday season.

With 1.6 million U.S. employees under her watch, the company’s chief people officer faced a unique challenge just weeks into her new job: a pandemic.

The denim brand was looking for ways to sell more apparel to women, and the megastar gave them a natural spokeswoman thanks to a song...

Daniel Lubetzky, the founder of the Kind snack company, began appearing as a guest on “Shark Tank” five years ago. Soon he’ll have a permanent...

Department store chains have struggled as consumers, squeezed by budget constraints, spend less time and money at their stores.