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Returns Are a Headache. More Retailers Are Saying, Just ‘Keep It.’

Nearly 60 percent of retailers have policies, often hush-hush, that refund customers for items that aren’t financially viable to send back.

Jordyn Holman
Author: Jordyn Holman

Written by

Jordyn Holman

in

Customer Relations, E-Commerce, Rebates and Refunds, Shopping and Retail
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