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Southwest Stole Christmas. It Still Has Superfans.

The New York Times – Business:

It’s been a disastrous week for the budget airline. But its influencers are prepared to defend their brand loyalty.

Emma Goldberg
Author: Emma Goldberg

This post first appeared in The New York Times – Business. Read the original article.

Written by

Emma Goldberg

in

Budget Travel, Christmas, Customer Relations, Delays (Transportation), Social Media, Southwest Airlines Company
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