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Bulgari Puts the Focus on Customer Experience
Posted inAppointments and Executive Changes Babin, Jean-Christophe Bulgari SpA Burdese, Laura Customer Relations Jewels and Jewelry Katrantzou, Mary LVMH Moet Hennessy Louis Vuitton SA Rome (Italy)

Bulgari Puts the Focus on Customer Experience

Laura Burdese, recently appointed to the jewelry house’s new post of deputy chief executive, talks about retail, heritage and her own jewelry purchase.
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Posted by By Alessandro Penso for The New York Times
India Has Become the Watch Industry’s Next Big Prize
Posted inBabin, Jean-Christophe Bulgari SpA Cartier SA Customs (Tariff) India Luxury Goods and Services RedBar Group Vigneron, Cyrille Watches and Clocks

India Has Become the Watch Industry’s Next Big Prize

Experts say that, given the rising wealth and a pending cut in customs duties, it won’t be long before the country ranks among the top export markets.
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Posted by By Atul Loke for The New York Times
Watch Fairs Crowd the Calendar
Posted inAspen Watch Week Babin, Jean-Christophe Breitling SA Bulgari SpA Conventions, Fairs and Trade Shows Geneva Watch Week Humair, Matthieu Kern, Georges (1965- ) Watches and Clocks Watches and Wonders Geneva Foundation

Watch Fairs Crowd the Calendar

A couple of years ago, experts predicted the end of in-person events. But a quick look at the 2024 schedule shows how wrong they were.
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Posted by By Aurelien Bergot for The New York Times
Watch Buyers Are on the Road Again
Posted inBabin, Jean-Christophe Bell & Ross LLC Bulgari SpA Guadalupe, Ricardo (1965- ) Hublot SA Olympic Games (2024) Omega SA Shopping and Retail Travel and Vacations Watches and Clocks

Watch Buyers Are on the Road Again

Swiss brands from Omega to Bulgari are expanding their travel retail offerings to match the resurgence in tourism.
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Posted by By Dmitry Kostyukov for The New York Times

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