Peter Jackson, the chief executive of Flutter Entertainment, FanDuel’s parent company, is fighting for attention as online gambling spreads across the United States.
Category: Customer Relations
-
This Stylish Store Took Everything Offline and Made a Catalog Instead
With its print catalog, Outline in Brooklyn is adopting a new (old) way to shop.
-
Help! Aer Lingus Wouldn’t Let Me Fly Because of a Visa I Didn’t Need.
Workers at a U.S. airport incorrectly told a Ugandan she needed a transit visa to fly through Dublin, refusing to believe even the Irish government’s own website.
-
Trump Warns of Doom if Tariffs Are Ruled Illegal. Others See a Tax Cut.
Many American companies have had to shoulder at least some of the costs of tariffs, biting into earnings the same way a corporate tax increase would, analysts say.
-
Help! United Canceled My Flight, Then Sold Me a Seat on It.
A traveler returning from Venice received a last-minute notice canceling the final leg of his itinerary. So why did $648 get him a new seat on that same flight?
-
How Train Riders With Disabilities Are Faring on Amtrak
Passengers are facing blocked wheelchair space, getting stuck in doors and suffering other indignities 35 years after the Americans With Disabilities Act became law.
-
Trump Signs Executive Order Clamping Down on ‘Debanking’
Mostly right-leaning groups have complained of forced bank account closures. The evidence is spotty.
-
Help! Delta Deserted Us After an Emergency Landing in the Azores.
When a flight from Madrid to New York had engine trouble over the Atlantic, 282 passengers ended up at a tiny, remote airport wondering what happens next.
-
Zillow Is Growing When the Housing Market Is Frozen
Through boom and bust, Jeremy Wacksman says people keep coming to the listings site to “gawk” and “dream.”
-
Behind a Maine Coffee Company’s Decision to Raise Prices
Like many companies, Rock City Coffee resisted increasing prices as President Trump’s trade war drove its costs up. Then it ran out of options.
-
Target Ends Price-Matching Policy After More Than a Decade
Shoppers will no longer be able to buy an item for a lower price if they can prove that they found an identical product listed for less by Amazon or Walmart.
-
Southwest’s C.E.O. on Why Now Is the Time for Bag Fees and Assigned Seats
Bob Jordan recently introduced major changes to the way the low-cost airline works, which caused a stir among loyal fliers and left them wondering what sets it apart from competitors.