Thrifty held on to a couple’s full deposit for over a year after an accident in Australia, refusing to provide the invoice they needed for an insurance claim.
Category: Hertz Global Holdings Inc
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Hertz and Other Rental Car Agencies Turn to AI for Damage Detection
Hertz and other agencies are increasingly relying on scanners that use high-res imaging and A.I. to flag even tiny blemishes, and customers aren’t happy.
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4 Ways Readers Fought the Travel Industry and Won After a Travel Problem
You don’t always need professional help to make things right after a travel snafu. Here are four ways readers got refunds and resolutions on their own.
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Electric Vehicles May Become Harder to Rent
Rental car firms are offering temporary deals on electric cars, which they are selling after they lost value more quickly than expected.
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Tips for Renting an E.V. for Your Summer Vacation
Even with more fast-charging stations available, having a smooth electric vehicle experience still takes planning, our columnist found.
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Frank Olson, Executive Who Linked O.J. Simpson With Hertz, Dies at 91
He negotiated Mr. Simpson’s star turn in commercials, tapping into his football fame, and formed a social bond with him — until there were murder charges. They died on the same day.
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Tips for Renting a Car Abroad
Hitting the open road can be a memorable way to explore a country, but it comes with potentially expensive hazards. Here’s how to navigate some of them.
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Hertz Will Sell Electric Cars After Being Burned by Tesla’s Price Cuts
The rental car company blamed the sharp drop in the value of electric vehicles and higher repair costs for its decision to sell 20,000 cars.
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Help! I Reserved a Rental Car, but There Was No Car for Me.
The New York Times – Travel:A reader’s reservation got her nowhere with Alamo (and Avis didn’t pull through either), raising the question of why rental companies have such a bad record of delivering the cars they promise.
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Hertz to Pay $168 Million to Customers Who Say They Were Falsely Accused of Auto Theft
The New York Times – Business:The rental car company has said it would resolve 364 pending claims relating to vehicle theft reporting.
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Tesla Investors Worry About the Carmaker’s Future
The New York Times – Business:Investors sent the electric vehicle maker’s shares down sharply in after-hours trading after the company warned about uncertain customer demand.