Having angered travelers and lawmakers, airline executives and aviation officials said they were reducing flights, hiring staff and making other changes to avoid disruptions this summer.
Category: Southwest Airlines Company
-
Southwest Airlines Briefly Halts Takeoff of Flights
The airline, which experienced a large meltdown around Christmas, resumed departures after suffering from technology problems.
-
Southwest Airlines Faces Tough Questions From Senators
The company canceled thousands of flights around Christmas, disrupting travel for about two million people.
-
Planes Narrowly Avoid Collision on Austin Airport Runway
A FedEx cargo plane had to abort its landing after a departing Southwest Airlines flight was cleared to use the same runway, the Federal Aviation Administration said.
-
Southwest Lost $220 Million Because of Holiday Meltdown
The airline canceled 16,700 flights before and after Christmas as it struggled to recover from bad weather.
-
Air Travel Debacles Put Pete Buttigieg in the Hot Seat
Pete Buttigieg, the transportation secretary, is facing scrutiny after a meltdown by Southwest Airlines and a Federal Aviation Administration system outage wreaked havoc on flights.
-
Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong
Southwest Airlines’ chief executive, Bob Jordan, said frigid temperatures and mistakes by the company caused its meltdown around Christmas.
-
Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong
Southwest Airlines’ chief executive, Bob Jordan, said frigid temperatures and mistakes by the company caused its meltdown around Christmas.
-
Democratic Senators Press Southwest Over Its Christmas Meltdown
A group of lawmakers sent a letter to the airline’s chief executive seeking information about the widespread disruptions that stranded travelers last month.
-
F.A.A. Outage Highlights Fragility of the Aviation System
The Federal Aviation Administration halted flights Wednesday morning after a system to alert pilots to safety issues went down, just two weeks after a major Southwest Airlines meltdown.
-
Southwest’s Meltdown Could Cost It Up to $800 Million
The airline has not said how much it might have to spend to reimburse customers and upgrade its technology systems.
-
Stranded by Southwest and Stuck With Unexpected Costs
The airline’s customers incurred thousands in expenses as they scrambled to find alternate ways to get home.