Stranded in the CrowdStrike Meltdown: ‘No Hotel, No Food, No Assistance’

Stranded in the CrowdStrike Meltdown: ‘No Hotel, No Food, No Assistance’

Airlines pledged assistance, refunds and reimbursements to passengers whose travel had been disrupted by this summer’s software outage. Instead, passengers told us, they were on their own.
4 Big Airlines Face U.S. Inquiry Over Frequent Flier Programs

4 Big Airlines Face U.S. Inquiry Over Frequent Flier Programs

The Transportation Department ordered American, Delta, Southwest and United to share more information about their rewards practices to ensure they are fair to consumers and rivals.
Microsoft Says Delta Was Largely Responsible for Flight Cancellations Amid Tech Outage

Microsoft Says Delta Was Largely Responsible for Flight Cancellations Amid Tech Outage

The software company said in a letter that Delta Air Lines had falsely blamed Microsoft for its decision to cancel thousands of flights after a tech outage.