Improved service, better seating and heartfelt messages are at the heart of Brian Niccol’s turnaround plan, but baristas say they’re under pressure.
Category: Fast Food Industry
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Krispy Kreme Bets on Big-Box Stores to Stay Fresh
Executives are racing to boost revenues at the struggling doughnut maker as sales slump and shares tumble.
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James Leprino, ‘Willy Wonka of Cheese’ Who Revolutionized Pizza, Dies at 87
He turned a small family grocery store into a mozzarella empire, producing most of the cheese for American pizza chains like Domino’s, Papa Johns and Pizza Hut.
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How Chain Restaurants Like Chili’s Suddenly Became Cool Again
Many casual dining restaurants whose heydays were thought past are attracting younger customers charmed by memories of family meals and stability.
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In an Uncertain Economy, McDonald’s Sees Spending Decline
The burger giant, a much-watch barometer for consumer sentiment, reported lower revenue in the first quarter.
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A Reporter on Steak Fries: Tasty Spud or Dud?
A culinary mystery and a change in perspective on the classic dish.
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Pizza Hut, Chili’s, Olive Garden: The Death of the Middle-Class Restaurant
The boom in American sit-down chains has come and gone. What replaced them isn’t so great for human connection.
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Jury Awards $50 Million to California Man Burned by Starbucks Tea
Michael Garcia, 30, underwent skin grafts on his genitals after a hot tea spilled on him in a Starbucks drive-through in 2020, his lawyers said.
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Junior Bridgeman, N.B.A. Player Turned Mogul, Dies at 71
He became an entrepreneur during a solid career with the Milwaukee Bucks. He later bought hundreds of fast-food outlets, a Coca-Cola bottling business and Ebony and Jet magazines.
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Tariffs Add a New Shock to Food Supply Chains
Companies made their supply chains stronger and more flexible because of the Covid pandemic. But they weren’t banking on tariffs.
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Ken Rosenthal, Founder of Panera Bread’s Forerunner, Dies at 81
He built a small chain of bakery cafes, with sourdough bread as its star. A few years after it was sold, it became nationally famous under a new name.