Category: Coffeehouses

Where Have All the ‘Third Places’ Gone?

The term, coined by a sociologist in the 1980s, refers to informal public spaces where people can linger — and some say they’re disappearing.
Starbucks to Lay Off 1,100 Corporate Workers

The jobs cuts, which will affect about 7 percent of the chain’s non-retail staff, are part of its new chief executive’s plan to win back customers.
Starbucks and Workers United Union Agree to Contract Mediation

A labor agreement, covering more than 500 U.S. stores, would be the company’s first. Talks stalled last year over wages.
Starbucks Reports Weak Earnings as It Tries to Woo Back Customers

Traffic is down, but improving. “Much of our work is just beginning,” said Brian Niccol, the chief executive.
Specialty Coffee Shops and Parisian Cafes

The city’s traditional cafes and bistros are staking out their cultural territory in an emerging duel against highly caffeinated upstarts serving up latte art.
Starbucks Visitors Must Now Buy Something to Stay or Use Bathroom

Starbucks said visitors to the coffee shops would be required to buy something in order to use the restroom or stay in the store, as the company’s new chief executive responded to a decline in sales.
How Three Small Independent Coffee Shops Started Their Businesses

The owners began their businesses with no college degrees and 100 percent grit. A visit from the TikTok food critic Keith Lee also helped.
More Starbucks Store Workers Will Join Strike for Final Day

The walkout began Friday at stores in the Los Angeles, Seattle and Chicago areas and will end on Tuesday.
Starbucks Workers Say They Will Begin a Strike in 3 Cities on Friday

The planned walkout in Los Angeles, Chicago and Seattle comes after talks between the company and the workers’ union failed to produce an agreement on raises.
Starbucks’ China Problem: Coffee Drinkers Want More for Less

For years, Starbucks was the dominant coffee chain in China. Now rivals offering local flavors and cheaper prices are crushing the company’s bottom line in its second-largest market.
Starbucks’s CEO Steps In to Tackle Long List of Issues

Customers are turning away from the coffee giant, and its new chief executive, Brian Niccol, has to figure out how to get them back.
Starbucks Reports a Slide in Sales and Traffic

“We need to fundamentally change our strategy,” the coffee giant’s new chief executive said.