Customer Relations – Page 11

Denied Boarding While Pregnant: What Are Your Rights?

The policy of La Compagnie, which was not posted online, required a doctor’s note for anyone more than 28 weeks pregnant. A last-minute midwife’s letter would not do.

By Seth Kugel

Airlines and Airplanes Bankruptcies Customer Relations Frequent Flier Programs Mergers, Acquisitions and Divestitures Prices (Fares, Fees and Rates) Spirit Airlines Travel and Vacations

What the Spirit Airlines Bankruptcy Could Mean for Travelers

Flights will still take off and travelers can keep booking tickets, the low-cost carrier said, as the company enters Chapter 11 bankruptcy.

By Danielle Kaye

Customer Relations E-Commerce Rebates and Refunds Shopping and Retail

Returns Are a Headache. More Retailers Are Saying, Just ‘Keep It.’

In a survey, nearly 60 percent of retailers said they had policies that refund customers for items that aren’t financially viable to send back.

By Jordyn Holman

Customer Relations E-Commerce Rebates and Refunds Shopping and Retail

Returns Are a Headache. More Retailers Are Saying, Just ‘Keep It.’

Nearly 60 percent of retailers have policies, often hush-hush, that refund customers for items that aren’t financially viable to send back.

By Jordyn Holman