Customer Relations – Page 4

Travel 2025: New Lounges and Elite Cabins Aim to Win Over Air Passengers

Airlines hope to meet the traveler demand for premium flying, whether by offering more roomier seats in economy or upgrading higher-tier classes.

By Christine Chung

Banking and Financial Institutions Capital One Financial Corporation Computer Network Outages Customer Relations E-Commerce Mobile Commerce and Payments

Capital One Customers Complain of Being Locked Out of Accounts

The company said a technical issue with a third-party vendor was to blame for a disruption with deposits and payment processing that stretched into the weekend.

By Lauren McCarthy

Beijing Bytedance Technology Co Ltd Computer Security Computers and the Internet Customer Relations Decisions and Verdicts Google Inc Law and Legislation Mobile Applications Regulation and Deregulation of Industry Social Media Supreme Court (US) TikTok (ByteDance) United States United States Politics and Government

TikTok to ‘Go Dark’ on Sunday for Its 170 Million American Users

The Chinese-owned company said it would cut off its services unless the U.S. assures Apple, Google and other companies that they would not be punished for hosting and distributing TikTok.

By David McCabe

Airlines and Airplanes Content Type: Service Customer Relations Frequent Flier Programs JetBlue Airways Corporation Transportation Department (US) Travel and Vacations

Overbooked Flight? What to Know If an Airline Bumps You

When airlines sell more tickets than available seats, passengers can get kicked off their flights — whether they want to or not.

By Christine Chung