Customer Relations – Page 8

How A.I. Could Reshape the Economic Geography of America

As the technology is widely adopted, some once-struggling midsize cities in the Midwest, Mid-Atlantic and South may benefit, new research predicts.

By Steve Lohr

Airlines and Airplanes Avelo Airlines Breeze Airways Budget Travel Customer Relations Elicker, Justin New Haven (Conn) Prices (Fares, Fees and Rates) Start-ups Travel and Vacations Urban Areas

How Breeze and Avelo Found Success by Serving Tiny Airports

Avelo Airlines and Breeze Airways have found success and loyal customers by serving airports in smaller cities, like New Haven, Conn., that were neglected by national carriers.

By Niraj Chokshi

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American Airlines Settles Racial Discrimination Case

Three Black men had accused the airline of wrongly forcing them to get off a plane for an hour because of a complaint about body odor.

By Niraj Chokshi

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New Travel Protections For Passengers Flying With Wheelchairs

The Transportation Department has expanded the rights of airline passengers with mobility disabilities. The first changes will go into effect next month.

By Christine Chung